Hi there. How can we help you?
You can email. We are there for you every day
Frequently asked questions
When will my order be delivered?
Most orders arrive within 5–10 working days, depending on the collection and your location. We’ll keep you updated with tracking details every step of the way.
Can I Return my product?
Of course. You can return or exchange any item within 30 days of delivery, as long as it’s unused and in its original condition. Just get in touch with us and we’ll guide you through the process.
What can I do if my item (or part of it) is damaged?
We work hard to make sure your order arrives in perfect condition. If something isn’t right, contact us within 48 hours and we’ll arrange a replacement or refund straight away.
Where do your products come from?
We hand-pick our products from a network of trusted makers and suppliers worldwide. Each piece is selected to fit into our curated collections — so you always know you’re getting quality with character.
Do you ship internationally?
Right now, we primarily deliver across the UK. International shipping is coming soon — keep an eye out!
Why do delivery times vary between collections?
Some of our pieces are shipped directly from partner warehouses or makers. This allows us to bring you unique, curated finds without middlemen.
How do I contact you if I have an issue?
Simple — drop us an email, or use the form on the Contact page and our team will help you out.